Genentech uses Transport Express to automate SAP change

Customer Case Study - Using Automatic Conflict Detection

Customer Comments

"Excellent tool, very easy to implement, once organization is in place, and has aided our Release Management process immensely. Without Transport Express we would be in great pain, especially when we get to cut-over activities."

Davesh Sharma

"Transport Express also has very good tools for producing reports over what transports have been transported to what systems during a time period."

Ann-Marie Lidzén

Transport & System Landscape Management Manager

Vattenfall

"Everyone here is happy with the tool. It’s easy to use and reliable - the Basis guys like it, the developers like it an the business users like it. We originally compared Transport Express to Newmerix (iWave) and SAP Solution Manager CHARM. Transport Express was by far the simplest interface for users and also the most robust, as it is based on ABAP. "

Mark Tippey

Hasbro

"Transport Express completely changed the way we approach change management of our SAP systems. It enabled us to put more changes through in a more controlled manner. And it also gave us the visibility and compliance we required along with significantly reducing our merge overhead."

David Crook

Consultant

Vattenfall

"Transport Express is also very good as a tool when you have revisions due to its possibilities for historical follow ups, when is a transport imported, who has approved and also the possibility to attach Test-Protocols to each Task"

Ann-Marie Lidzén

Transport & System Landscape Management Manager

Vattenfall

"The overtaking warnings we get from Transport Express help prevent us moving European changes through to production before EU go-live."

Hasbro

"The conflict and over and under take detection and the ability to merge multiple requests from previous development systems into single requests has proven invaluable. As one development track was for BAU support the volume of change is high. This volume of change could not have been managed without Transport Express."

Matt Ling

xerox ESAP Environments Manager

Xerox

"Transport Express was by far the simplest interface for users & also the most robust, as it is based on ABAP. We also like that because it means we can understand the product as we have our own ABAP Team."

Hasbro

"Additional benefits include the productivity enhancements that Transport Express provides when processing large blocks of transports, streamlined administration tools that cope with extensive changes to the SAP landscape, and a single interface for resolution of transport issues and queries."

Trevor Harvey

Transport Express Project Manager

Xerox

"Transport Express has been a fantastic addition to our SAP tools, I do not know how we lived without it before."

Tom Higgins

SAP Technical Team Lead Clarks

Clarks

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Genentech

Considered the founder of the biotechnology industry, Genentech has been delivering on the promise of biotechnology for more than 30 years, using human genetic information to discover, develop, manufacture and commercialize medicines to treat patients with serious or life-threatening medical conditions.

Genentech focus was on the reduction of its SAP change team and the improvement in the governance process support SAP change. Genentech implemented Transport Express to automate the deployment of SAP change and provide a framework to support the change management process and thus reduce the headcount in the support team.

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