The Leadership Team
A eulogy to Les Hayman from Martin Metcalf, CEO of Basis Technologies:
Les Hayman, the Chairman of Basis Technologies, passed away suddenly on Sunday 5th September 2017 at the age of 72, an enormous loss for everyone close to him and for those who had the good fortune to meet him. Les was still a young man and it's ironic because the first advice he gave me when we first worked together some 14 years ago was, "once you get to my age there are three important things you must remember...". Les was the age I am today when we first worked together and it was immediately obvious to me that I was working with a multi-talented raconteur.
This was to be the first of many stories and amusing anecdotes he shared with me over the years. Sometimes the same story more than once, but who was counting when the person telling the story was one of the worlds greatest communicators who captivated all those around him no matter where or what social status or background? Presidents of nations and corporations, professors and philosophers, a team of charity workers, an individual he met for the first time on his travels - Les transcended social class, religion and race. His intelligence shone through his gift of communication and on top of all that, he had a natural paternal love which underpinned everything he strived to achieve. This in my humble opinion made him a true leader of people. I thank him for sharing his valuable time and his wisdom over the years, he was always there if I needed him and always a joke to tell to lift the occasional gloomy moment or to dissolve occasional prejudices.
Les had many loves in his life: his family, friends, observing and commenting on the good and the hypocritical in the world, French food and wine, the people he chose to work with, telling a crude joke as only he could, but his one true love, his soul mate and beautiful wife is Victoria Hayman. You only needed to have spent a short time with them together to feel the completeness of their relationship. Our thoughts and love are with Victoria during these difficult times.
"Never walk past a toilet" was the first important thing I had to remember. Wow, I thought. A big cheese in a big corporation, who must be ancient (58 and the biggest eyebrows in the business as it turned out) just started to share his medical issues with me. The first of many similar medical tales over time, I might add. Les enjoyed the fact he'd laughed death in the face ten years earlier and wasn't shy with sharing that victory with those close to him.
"The second important thing to remember is never trust a fart." I'm now feeling ever so slightly awkward but that cheeky smile said don't worry, this is going to be funny. I was relieved that my new boss in this big German corporation was not only human but also had a sense of humour. I can't explain the relief I felt that such an efficient machine, run by even more efficient people, actually had the good sense to promote a person with this much humility, humour and presence, to its board of directors.
"The third thing to remember is never waste an erection." Boom, big laughs, tension gone, ears open, mind open, ready to learn. Isn't that just a massive superpower to have? Les had this power in spades.
Board meetings will never be the same again. Our company will never be the same again. He leaves us richer people through his mentoring and he leaves us with the notion we can achieve much greater things. In his memory we will strive to achieve our fuller potential.
We will miss Les enormously and will always remember him with fondness, respect and much love.
Martin Metcalf and the team at Basis Technologies.
Martin was appointed as CEO in February 2013, to drive the company's Purpose, Vision and Business Strategy in order to build a world-class performance software business.
Martin has over 30 years experience in the IT market with a wealth of SAP experience having previously held the position as SAP Regional Managing Director responsible for the UK, Ireland, Nordic Countries and Sub Saharan Africa.
Martin has held CEO positions in a UK AIM listed software business and various start-ups, and has nurtured an efficient way of building a highly talented team who are capable of creating innovative, laser sharp solutions that solve customer's SAP performance challenges.
Craig is Basis Technologies' CIO and responsible for driving innovation throughout the company's product range based on more than 20 years of SAP expertise in ALM, continuous delivery, agile, DevOps for SAP and regression testing.
He is the creative driving force behind many of the company's software products, focusing on solving SAP customers most difficult and pressing problems. Craig is a specialist in thinking outside the box when it comes to creating add-on solutions to SAP systems in order to help businesses run more agile application development for better business value.
Craig has a double degree in Electrical Engineering and Computer Science (Honours) and a thesis on Artificial Intelligence.
Richard joined the company in April 2014, after previously being the CFO of both a main list and AIM listed high technology engineering group. He has over 15 years experience in managing financial operations within innovative software development businesses.
Richard currently leads the development of the group's financial and operational systems to help deliver rapid growth, to scale effectively as the company continues to achieve its business development plans.
James joined Basis Technologies in 2009 and brings almost 30 years’ experience in the software industry and over 20 years of global experience in the field of SAP working for major multi-national companies.
Having previously been responsible for product management, James is now our Chief Technology Offer.
James heads up technology and engineering at Basis Technologies, driving strategic product innovation and ensuring that our development and support teams deliver world-class solutions alongside a 24x7 global support service. As an expert evangelist on the application of DevOps and Agile Development within SAP environments, James has spoken at numerous global events, in order to drive strategy and propose innovative ways of working for thousands of SAP users.
As Senior Vice President for Americas and Asia Pacific Regions, Matt is responsible for the growth and operations of our customer organization.
Matt has over 20 years experience in the software industry leading high value, high velocity teams that focus on allowing world-wide customers compete in the digital economy to deliver better outcomes.
Matt has held various leadership positions in early stage companies, helped transition customers and markets through mergers and acquisitions, and has led teams in large global organizations to continue to focus on innovation.
Joerg joined Basis Technologies in January 2015 and brings over 10 years’ experience in the software industry in senior roles with a vast knowledge of SAP.
Joerg is responsible for driving specific business activities in Europe (D-A-CH), serving Basis Technologies' clients and partners throughout the German speaking market.
During his time at Basis Technologies, Joerg has been providing our customers with innovative solutions to help them address their SAP performance challenges and move to more agile application development.
Karl joined Basis Technologies in June 2013, and is based in Vancouver, Canada.
Karl has over 15 years’ experience in working with software companies breaking into the North American market and creating a self-standing company which delivers repeatable and predictable revenue streams.
James joined the company in 2011 and has over 25 years of experience in SAP consulting and implementations, stretching across many industries and continents.
An expert in SAP Change and Release Management, focusing on complex SAP environments, James holds an in-depth understanding of SAP and ABAP development. He helps customers adopt DevOps for SAP processes to enable agile application development.
James is responsible for product direction, technical pre-sales and the customer delivery team.
Trevor joined Basis Technologies in 2011 as part of a drive to ensure quality delivery to our Utilities clients.
With a great wealth of experience in software development and consulting, Trevor is responsible for our partner channel, defining and driving our strategy and working closely with external partners to help them deliver the best possible results for their customers.
Trevor also leads the Utilities Practice for Basis Technologies, providing game-changing customer service and billing solutions for users of SAP IS-U/CR&B.
Tim joined Basis Technologies in 2013 with over 15 years of experience in the SAP market as a technical consultant for PwC, Samsung, and HCL-Axon's leading global teams of developers.
Tim heads up our highly skilled SAP performance specialist team, who work closely with our customers to ensure that any bottlenecks in their SAP systems are solved for faster reporting and faster testing.
With a deep level of expertise on SAP application performance, Tim channels the development of our SnapOps and Z Accelerator products to ensure the focus is directed at the biggest pain points for our customers, increasing the value we can deliver to them.
Jim Dugger currently serves as a Senior Technology Evangelist for Basis Technologies in the America/Asia Pacific regions. Jim has nearly 25 years of experience in the software industry, including roles in development, product management, product marketing and sales at startups and large companies. Jim's special interests in software include business process, systems management and software development topics.
Jim has been a regular speaker and technology evangelist at industry conferences including CA World, IBM InterConnect, SAP TechEd, SAP Sapphire, and other major events.
Barry joined the company in 2014, having previously worked for many years at HCL Axon as a managing consultant. Barry is part of the company's products team, dedicated to developing and implementing our DevOps suite, especially the SnapOps products.
With over 20 years of ABAP experience, Barry holds invaluable expertise on application performance and optimization, working closely with the company's clients to help with ABAP performance issues.
Reid joined Basis Technologies in 2010, having previously worked as a SAP Basis Consultant at various large enterprises such as Transport for London, The Body Shop and Harrods. Reid has over 20 years of SAP experience and is one of our customer facing implementation experts.
Ross joined Basis Technologies in 2013 and has over 13 years experience performing a variety of Change & Release Manager and general Service Management roles on large SAP-based business transformations for a major IT consultancy/system integrator.
He is now dedicated to helping clients to use our DevOps Toolset to make SAP change processes faster, safer and more efficient.
Ross is vital to implementing our innovative SAP certified products, ensuring our customers achieve greater speed at lower risk, whilst providing cost-savings.
Paul joined the team in June 2015, with over 10 years of SAP consulting and implementation experience within the UK and Europe.
Having worked for large SAP users such as BP, Centrica and Honda, Paul brings a wealth of knowledge from functional analysis and SAP Change and Release Management to Project Management, with a deep understanding of complex SAP environments. Paul is responsible for ensuring fast and efficient delivery of our DevOps toolset to our customers, specifically in the U.S.
Karsten joined Basis Technologies in May 2016, bringing with him a deep level of expertise in the software industry in various SAP consultancy roles.
Karsten has many years of experience in the running of complex SAP systems, and is responsible for implementation of our SAP-certified products at our expanding base of customers in the DACH region.
Liz joined Basis Technologies in 2016 as leader of our in-house development team, responsible for driving forward our internal DevOps approach to software creation.
A certified ABAP consultant, Liz has more than 20 years of experience in development and release management at both major SAP consultancy firms and blue-chip global brands such as the BBC and Hoffman-La Roche.
Stephan joined the team in May 2016 to help support the company's product delivery team to drive forward innovative and forwarding thinking solutions for companies running SAP.
Stephan has a broad range of skills, having worked in Product Management, Digital Design and Digital Marketing for clients in technology, publishing, finance and tourism.
Stephan is passionate about digital products and great visual design and is a key member of our product team. He is responsible for continually improving our software offering through collaboration, analysis and design to create products with a focus on its users.
Peter Yabsley joined in October, 2015 and is now Head of Global Marketing at Basis Technologies.
Peter brings extensive experience in the technology industry, having spent more than 15 years in international marketing roles across a variety of hardware and software solutions. He is responsible for all aspects of Basis Technologies' marketing plan, from strategy to execution.