A giant European retail company undertaking a large greenfield S/4HANA implementation continue to use ActiveControl next to SAP ChaRM, to enable additional quality checks and support special transports processes.
Embracing change with confidence
The company operates in the retail, industry, and financial service sectors in Switzerland and internationally. It operates through six segments: Cooperative Retailing, Commerce, Industry and Wholesaling, Financial Services, Travel, and Others. wholesale, catering, specialist markets, leisure, and club schools businesses.
Optimising change management with Basis Technologies
Basis Technologies applied ActiveControl to bring synchronization to the customer’s development tracks through its merge functionality.
A giant European retail company consisting of multiple different chains began a large greenfield S/4 HANA implementation. The company was looking to undertake two implementations; one for retail and one for finance, using ChaRM in conjunction with Focus Build, with a need to create a template that could be used across all different business units. However, it was faced with considerable frustrations.
Struggling to manage an additional user interface and the need to swap between the two in order to manage change, the IT team were losing faith that ChaRM alone could manage the more than 140 system tracks required.
In such a complex environment, the focus was on risk reduction, detecting errors as early as possible to limit the types of production errors that would cost time and money, while potentially damaging customer experience.
For example, ChaRM alone is unable to manage external transports and cross transports, moving from one development system to another.
The Solution and result
By integrating ActiveControl from Basis Technologies, the company has found an agile partner that could integrate more widely across the IT estate, helping to control the spiraling cost of this major transformation project.
With ActiveControl, the company is confident it has developed a template for change that can be adopted across the entire organization.