A giant European retail company undertaking a large greenfield S/4HANA implementation continue to use ActiveControl next to SAP ChaRM, to enable additional quality checks and support special transports processes.
Overview
Embracing change with confidence
The company operates in the retail, industry, and financial service sectors in Switzerland and internationally. It operates through six segments: Cooperative Retailing, Commerce, Industry and Wholesaling, Financial Services, Travel, and Others. wholesale, catering, specialist markets, leisure, and club schools businesses.
Challenges
Frustration in managing an additional user interface and the need to swap between the two in order to manage change
Losing faith that ChaRM alone could manage the more than 140 system tracks required for a large greenfield S/4 HANA implementation
ChaRM alone is unable to manage external transports and cross transports, moving from one development system to another.
Solution
ActiveControl could integrate more widely across the IT estate
This helped control the spiraling cost of a major transformation project
ActiveControl is a template for change that can be adopted across the entire organisation.
Results
Significant risk reduction
Detecting errors early to limit production errors that can cost time and money
Protected customer experience by spotting potential errors quickly
Optimising change management with Basis Technologies
Basis Technologies applied ActiveControl to bring synchronization to the customer’s development tracks through its merge functionality.
Executive Summary
A giant European retail company consisting of multiple different chains began a large greenfield S/4 HANA implementation. The company was looking to undertake two implementations; one for retail and one for finance, using ChaRM in conjunction with Focus Build, with a need to create a template that could be used across all different business units. However, it was faced with considerable frustrations.
The Challenge
Struggling to manage an additional user interface and the need to swap between the two in order to manage change, the IT team were losing faith that ChaRM alone could manage the more than 140 system tracks required.
In such a complex environment, the focus was on risk reduction, detecting errors as early as possible to limit the types of production errors that would cost time and money, while potentially damaging customer experience.
For example, ChaRM alone is unable to manage external transports and cross transports, moving from one development system to another.
The Solution and result
By integrating ActiveControl from Basis Technologies, the company has found an agile partner that could integrate more widely across the IT estate, helping to control the spiraling cost of this major transformation project.
With ActiveControl, the company is confident it has developed a template for change that can be adopted across the entire organization.
