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Dunelm simplifies SAP approach to banish complexity, streamline processes and reduce major incidents

Overview

Dunelm changes at the speed of business

Unwieldly processes and major incidents held Dunelm back from innovating. By unsticking its SAP by automating, streamlining approvals processes and reducing human error, Dunelm became freed to deliver on change faster and smarter.

Fewer mistakes

A significant decrease in major production incidents

More time back

A significant reduction in manual effort across processes

One view of everything

A ‘single source of truth’ to minimize audit effort

Challenge

The courage to simplify

Dunelm’s SAP environment had many challenges slowing growth. Excessive customization, over-dependence on external developers and teams working disparately on concurrent projects in a multi-track environment meant production incidents were major, innovation delivery was delayed and internal perceptions on SAP’s capabilities were not complimentary.

Dunelm worked with Basis Technologies to turn its SAP bottleneck into its engine to deliver on innovation continuously.

Solution

The technology to simplify

ActiveControl helped Dunelm redesign its change and release process with an automation solution to speed up governance, support foundational SAP transformation and accommodate future change management processes.

For example, advanced analyzers run checks to triage approvals and ensure changes can’t move between development environments until truly ready. ActiveControl also managed object dependencies and deployment sequencing to increase quality, speed up changes in ECC and eliminate any risk from the old ways led by manual spreadsheets.

Outcome

The freedom to simplify

Dunelm continues to leverage SAP to innovate, embracing out-of-the-box integrations with tools like Jira, GitLab, and others to better connect to other IT functions, simplify processes and support change at the speed of business.

ActiveControl

Let ActiveControl be the change your business needs

ActiveControl from Basis Technologies automates end-to-end SAP change and release processes to reduce manual effort and minimize downtime.

Built for SAP, ActiveControl enables companies to adopt agile development and continuous delivery in SAP environments.

Your SAP transformation starts now

Our change experts help enterprises remove IT bottlenecks and deliver the urgent changes their business needs to grow. Run SAP changes faster and smarter while saving significant time and effort. It all starts with a conversation.

Resources

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