Home Case Studies Dunelm simplifies SAP approach to banish complexity, streamline processes and reduce major incidents
Dunelm simplifies SAP approach to banish complexity, streamline processes and reduce major incidents
Overview
Dunelm changes at the speed of business
Fewer mistakes
A significant decrease in major production incidents
More time back
A significant reduction in manual effort across processes
One view of everything
A ‘single source of truth’ to minimize audit effort

We’ve delivered vast improvements. The quality of the development now going into QA is far better than it ever was.
Steve Ross
SAP Technical Services Manager
Challenge
The courage to simplify
Dunelm’s SAP environment had many challenges slowing growth. Excessive customization, over-dependence on external developers and teams working disparately on concurrent projects in a multi-track environment meant production incidents were major, innovation delivery was delayed and internal perceptions on SAP’s capabilities were not complimentary.
Dunelm worked with Basis Technologies to turn its SAP bottleneck into its engine to deliver on innovation continuously.
Solution
The technology to simplify
ActiveControl helped Dunelm redesign its change and release process with an automation solution to speed up governance, support foundational SAP transformation and accommodate future change management processes.
For example, advanced analyzers run checks to triage approvals and ensure changes can’t move between development environments until truly ready. ActiveControl also managed object dependencies and deployment sequencing to increase quality, speed up changes in ECC and eliminate any risk from the old ways led by manual spreadsheets.
Outcome
The freedom to simplify
Dunelm continues to leverage SAP to innovate, embracing out-of-the-box integrations with tools like Jira, GitLab, and others to better connect to other IT functions, simplify processes and support change at the speed of business.
ActiveControl
Let ActiveControl be the change your business needs
ActiveControl from Basis Technologies automates end-to-end SAP change and release processes to reduce manual effort and minimize downtime.
Built for SAP, ActiveControl enables companies to adopt agile development and continuous delivery in SAP environments.

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