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Ericsson transforms legacy SAP landscape to grow sustainably and deliver to customers faster and smarter

Overview

From fragile to agile

Ericsson leveraged automation to streamline tasks, reduce manual effort, achieve faster delivery cycles and respond promptly to customer demands. This ultimately resulted in cost savings, improved resource allocation, higher system quality, enhanced reliability, and increased customer satisfaction.

60%

Reduction in effort for code navigation thanks to automation

Confidence

Cut costs and reduced business risk gave business support in transformation

Integration

For efficient and streamlined end-to-end change management

Challenge

Clarifying SAP change

As a 140-year-old technology company that carries 40% of the world’s mobile data traffic, Ericsson has inherited plenty of legacy technology, which can compromise its potential to deliver on customer commitment.

Determined to overcome slow manual processes and a complex SAP landscape holding back significant change, Ericsson asked Basis Technologies to help them make agile work without introducing risk or compromising stability.

Solution

Simplifying SAP change

Ericsson implemented ActiveControl to provide Ericsson users with simplified workflows to aid collaboration and change management lifecycles.

ActiveControl fits into Ericsson’s toolchain to eliminate manual effort and reduce the risk of human error, helping protect critical systems for business continuity. Basis Technologies provided training and support for global teams to get the most out of the platform.

Outcome

Amplifying SAP change

Since embracing ActiveControl, Ericsson implements continuous change with SAP in less time. Downtime is eliminated, improving customer experience for an always-on service. Faster delivery of SAP change means faster time to market for new features, enhancements and bug fixes to customers.

Ericsson’s teams get better visibility into SAP changes, enabling proactive issue detection, faster resolution and enhanced governance over the SAP landscape. Optimized SAP integration processes and tools enable efficient scaling of operations for sustainable business growth and adapt to evolving SAP landscapes.

ActiveControl

Let ActiveControl be the change your business needs

ActiveControl from Basis Technologies automates end-to-end SAP change and release processes to reduce manual effort and minimize downtime.

Built for SAP, ActiveControl enables companies to adopt agile development and continuous delivery in SAP environments.

Your SAP transformation starts now

Our change experts help enterprises remove IT bottlenecks and deliver the urgent changes their business needs to grow. Run SAP changes faster and smarter while saving significant time and effort. It all starts with a conversation.

Resources

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