Anglian WaterDe-risking major SAP upgrade for Anglian Water
Anglian Water is a major water utilities company supplying water and wastewater services to more than six million domestic and business customers in the east of England. With a turnover in excess of £1billion, it is the largest water and wastewater company in England and Wales by geographic area and employs around 4,000 people.
Anglian Water was undergoing a major complex upgrade project from SAP R/3 to SAP ECC 6. The business had been running on the R/3 version of SAP for several years and recognized the need to maintain an infrastructure that could support both business and technological change. In order to successfully carry out the upgrade, they needed a solution that could automate their manual SAP change and release process, to reduce risk to business operations.
Our Solution - ActiveControl
Anglian Water evaluated several solutions that would help de-risk their forthcoming SAP upgrade. ActiveControl, the leading SAP change control tool from Basis Technologies, offered the best functionality with more appropriate and useful features than its competitors.
Designed to help manage the execution of changes and SAP Transports across the SAP landscape, ActiveControl automates the change process and manages the complexity of applying changes, freeing up the in-house team to focus on high-quality SAP design and development. ActiveControl not only helps businesses deploy SAP changes faster and more safely but is capable of managing parallel development across complex multi-track systems – which fitted Anglian Water’s requirements perfectly.
What Was Achieved
ActiveControl was up and running within six weeks and has transformed the way Anglian Water works with its SAP environment – it’s quicker, more efficient and smoother, allowing them to remain much more agile. Project rollout timescales and the number of service desk calls that Anglian receive have both been greatly reduced. Anglian Water is now able to keep control and visibility of all business changes across its complex SAP landscape.
“Using ActiveControl has transformed the way we work with our SAP environment – it’s quicker, better and much more efficient. Since implementing it, our SAP audits have been given a clean bill of health for the first time. Basis Technologies are agile and their SAP knowledge and expertise was evident throughout the project. ActiveControl offers a multitude of features that have enabled us to minimize risk and downtime.”
Sam Mellodew | SAP Project Manager, Anglian Water