ClarksHow Clarks runs more efficient and safe SAP development to meet its business needs
Clarks is a multi-billion pound organization delivering quality shoes and clothing to the global consumer. The company is the world leader in ‘everyday footwear’ and sell more than 50 million pairs of shoes every year in nearly 150 countries worldwide.
Clarks needed to increase its SAP development quality and efficiency to reduce the risk of SAP system downtime, to keep up with business demands and not losing out on market opportunities.
Clarks also needed a tool to accelerate the overnight processing of its 15 million customer records. Over-running processes were affecting online and call-center response times, having a significant impact on customer satisfaction.
Our Solutions - ActiveControl, Z Accelerators, Testimony
With limited IT resources, any new system needed to have minimal impact on business as usual operations and go in very smoothly. The implementation and go-live of ActiveControl was completed within a week.
ActiveControl automates Clarks’s SAP change and release management process which reduces the reliance on manual tasks and the risk of transport errors. The software ensures that changes going into production are of highest quality, being properly tested right from the start (ShiftLeft). The changes are analyzed and sequenced, flagging any potential conflicts which reduces the risk of system downtime, which would have a severe impact on the business.
In addition, the SAP development is more efficient, with less re-keying and manual processes, freeing up the SAP team to work on more business value-adding projects, enabling the company to respond faster to market opportunities.
To process its vast number of customer records, Clarks uses Z Accelerators, achieving 40-100 times faster performance without any delays. With Z Accelerators, the ABAP code runs in a scalable way and the company’s scheduled and ad hoc reporting capabilities are now hugely improved, giving greater agility and visibility.
Clarks also uses SystemCopyGT to speed up its SAP system copies to faster provide production-like data for safer and more accurate testing.
Moreover, the company has chosen Testimony to massively reduce their manual regression test efforts, allowing the team to dedicate their time to other value-adding activities. Testimony will allow Clarks’ SAP systems to respond to the needs of the business with less risk, despite more frequent delivery of change. No other solutions were considered thanks to Clarks’ confidence in the quality of Basis Technologies’ products. They are now one step closer to their goal of delivering change to the business in an agile fashion, whilst ensuring safety and security.