Delhaize Group is a Belgian international food retailer with leading positions in key markets. With 3500 stores globally, revenues of €21.4 billion and 150,000 employees, Delhaize Group is amongst the largest global food retailers selling everything from groceries to pet-food to individual customers, to wholesale goods to stores in its sales network. Delhaize is the 3rd largest supermarket chain in the world with over 375,000 employees globally and 50 million customers a week in the USA and Europe.
Delhaize Group needed the flexibility to release SAP changes at pace so they they could be more responsive to business requests and customer demands. In addition, a recent merger, which significantly increased the size of the business, meant that its SAP landscape grew even more complex.
With ActiveControl, Delhaize Group is able to safely make more regular SAP changes, with greater confidence in dependencies and reporting. This will ensure that the company can proactively make changes to enhance its operations. In addition, the analyzer features will reduce the risk of incidents across its SAP landscape, making sure that changes going into production are without errors or conflicts, minimizing system downtime.
Thanks to the release orchestration that the ActiveControl provides, Delhaize will be able to allocate resources to more value-adding projects and in turn reduce operational costs.