Utilities
DTE Energy Uses Automation to Streamline Change Management Across Multiple SAP Landscapes
About DTE
DTE Energy is a Detroit-based utility firm involved in the development and management of energy-related businesses and services in the US. Founded in 1849, the company has since grown to over 10,000 employees serving 4.5 million customers across 450 communities.
The Challenge
DTE Energy's fully manual SAP change and release processes were leading to unacceptable overhead costs and long release cycles. These outdated and inefficient processes made it extremely difficult to manage their complex N+1 development landscape.
The Goal
DTE Energy was seeking to significantly reduce their reliance on spreadsheets and manual change management workflows to enable faster, safer delivery of innovation across the business. The company was also seeking a way to ensure system availability across SAP teams.
The Solution: ActiveControl
ActiveControl was selected as the company’s SAP change automation solution for its ability to deliver more change in less time with reduced risk, which was crucial to the successful completion of a large customer-focused, change-heavy project. The ability to detect transport issues early and back out defective changes instantly ensured system stability which led to improved customer satisfaction during large upgrade projects.
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ActiveControl enables utilities companies to move quickly in a highly competitive market.
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