Transforming to digital-first
Financial service providers are at the forefront of digital transformation as they move from traditional business models towards a digital-first approach increasingly demanded by their customers. Old-fashioned approaches must be replaced by a strategic technological shift that increases speed, accessibility and competitiveness. In this new world, data becomes more important than ever: it powers personalization that delivers greater margins and customer satisfaction, but creates significant security challenges. Meanwhile, the burden of regulatory compliance remains high as the pace of change accelerates. The leaders in this new digital finance industry will be those with IT systems adaptable enough to respond to insights at speed, without compromising security or accountability.
Key Challenges
Banks and insurers must leverage the power of technology more than ever before to respond to rising customer expectations. But outstanding execution and effective management of risk remain vitally important.
Digital Disruption
Digital products and services are fast becoming essential for success in the finance sector, where new digital-native firms abound. As digital becomes the norm, experience management and customer satisfaction will also become primary concerns. IT systems must be agile enough to support the fast, frequent changes that maintain competitiveness and increase differentiation.
Operational Excellence
Banks and insurers need to constantly adapt internal processes as the digital products, services, and experiences they offer constantly evolve. Manual processes must evolve to an ‘always-on’ pipeline of continuous innovation and optimization. Automation is an essential element in the drive for maximum efficiency and greater customer satisfaction.
Personalization and Insights
Data is a key ingredient as financial service providers digitally transform. Analysis of customer behavior enables personalized offers, while aggregated data helps to quickly identify successes, failures, and new opportunities. But the biggest dataset is of limited use if insights can’t be acted upon. Responsive, adaptable IT systems and processes are needed to maximize value.
Risk and Compliance
Management of risk has always been key for financial institutions. In a digital world – where critical systems change at speed, huge amounts of sensitive data are generated, and everywhere is connected – it’s an even more important topic. Software innovation must be of the highest quality, and firms need the means to prove legal compliance in all relevant geographies.
Benefits of SAP DevOps & Test Automation
Digital financial processes may span a network of enterprise applications, including SAP. Automation enables SAP systems to change efficiently and without risk, so that they don’t hold back delivery of innovation.
Combat disruption and stand out from the pack
Financial service providers can accelerate digital transformation with SAP DevOps automation. SAP no longer acts as a bottleneck holding back experimentation, optimization and personalization. New processes, products and services can be delivered and adapted at pace, driving differentiation and commercial advantage.
Basis Technologies' SAP Automation
Supports the Banking and Insurance Sector
ROBOTIC TEST AUTOMATION ENGINEERED FOR SAP
Automated regression testing across your SAP
landscape, when you need it, without scripting or
test maintenance.
DEVOPS AUTOMATION ENGINEERED FOR SAP
Automation technology that gives you the flexibility to deliver
high quality change on-demand, without risk of
business disruption.
Banking and Insurance Companies Around the World Trust Basis Technologies' Automation Software
Related Resources
10 Principles of Automated SAP Change and Release Management
How a N.A. Bank Responded to Digital Disruption & Moved to S/4
A Practical Guide to DevOps for
SAP
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