The company’s AI-powered platform will help democratize change intelligence based on real-world initiatives from peers
Orlando, Florida – May 21st 2025: Basis Technologies has today announced the launch of Klario, an AI-powered platform that helps transform how SAP Cloud ALM customers define, evaluate and select change solutions.
Leveraging over 25 years of SAP experience, supporting the likes of Honda, Vistaprint, Booking.com, Kimberly Clark and 3M, Basis Technologies is pioneering Intelligent Change Management (ICM) for companies on SAP, its commitment to making change smarter for SAP solutions by providing access to a new source of business change intelligence.
Announced today, Klario helps businesses plot changes within their SAP environments by using AI to interrogate a wealth of community-sourced data based on successful, real-world change initiatives from businesses using SAP solutions worldwide.
“Klario is a generational leap forward, equipping organizations with the tools to manage change more intelligently,” said Martin Metcalf, CEO of Basis Technologies. “We are unlocking the SAP community’s vast knowledge by providing access to a range of executed change management programs, enabling teams to design the most suitable program for their needs and drive better outcomes.”
“This ability to democratize change intelligence – helping to reduce fear, uncertainty and costs that delay critical changes – will significantly help businesses. Through Klario, businesses that use SAP solutions can gain better control, clarity and confidence to drive smarter, faster change in a software-defined world.”
In this new reality, enterprises must adapt quickly to gain competitive advantage. For change teams who specialize in SAP solutions, the speed of business and the speed of business change has nullified old and proven approaches which can no longer keep up. Klario has been specifically designed to put change teams back in the driver’s seat by enabling a new, more intelligent way of managing change, providing access to the insights they need to move faster.
“Klario from Basis Technologies was designed with SAP strategy in mind and has SAP technology at its heart”, commented Dr. Wieland Schreiner, Senior Vice President SAP Application Life Cycle Management at SAP SE. “It’s an intelligent solution that complements the end-to-end SAP integrated toolchain designed to help businesses using SAP Cloud ALM accelerate change, gain expertise, and drive more transparent decision making with clean core innovation.”
Klario leverages sanitized, aggregated insights from SAP implementations across industries, without compromising customer-specific IP or exposing sensitive data. This means organizations can benefit from unbiased, AI-driven pattern recognition while maintaining full control over proprietary systems. Using SAP transport content and SAP Cloud ALM metadata, it balances innovation with enterprise-grade governance and trust to create context-aware change “blueprints”, which businesses can rely on to drive faster, more intelligent change.
Charles Ahn, Director of SAP Technology Integration and Enablement at Kimberly-Clark, believes Artificial Intelligence will help drive better change management processes for SAP customers. “Change is the only constant for global organizations,” he commented. “The ability to draw on real-world SAP implementations to make the right changes faster is an exciting one, spearheaded by Basis Technologies which has an unrivalled track record of supporting large SAP customers with innovative solutions, and I am excited for the roll-out of this innovative new solution.”
Basis Technologies will showcase Klario’s capabilities at SAP Sapphire in Orlando at booth South 325 and in Madrid at booth 9.327. For more information and to register your interest in Klario, which will be available in Q3 2025, sign up here.
About Basis Technologies
We enable every SAP-run business to manage change intelligently – no matter how complex their technology landscape. Our suite of Intelligent Change Management (ICM) solutions harnesses the collective intelligence of the SAP community to help business and technology change teams work together to explore, plan and execute business change imperatives. For over 25 years, we have helped equip, liberate, and champion SAP change heroes at global leaders like Kimberly Clark, 3M, and Vistaprint.