Digital momentum: Redefining customer service for utilities running SAP
In the digital age, the balance of power is increasingly shifting towards the consumer.
And for your business to stay on top of consumers continually escalating expectations, you need to successfully integrate existing IT systems to provide a complete view of customer behaviour.
Download this white paper to discover the four key characteristics that utility companies are adopting to drive increased revenue, lower operational costs and achieve high customer satisfaction.
How a major US Utility reduced billing exceptions by 50%
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16 reasons why you should choose the BDEx suite
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