Honda Motor Europe employed SAP automation software from Basis Technologies to provide greater visibility, control and efficiency within an outsourced SAP development process.
Honda Motor Europe’s SAP systems are critical to the company’s business, supporting over one thousand internal users and two-and-a-half thousand dealerships, but Honda found that their SAP change management process was too labor-intensive and did not provide the necessary transparency or control. Auditing was difficult, production issues were frequent, and the internal BAU support team was overloaded. Outsourcing of IT support to an external service provider amplified these challenges.
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