Practical methods for optimizing SAP
We live and breathe SAP optimization. Every day we work with businesses across the globe to help them get more performance out of their systems.
We know all about those moments of despair when things become so complicated they make you lose sight of the bigger picture. We see those pain points every day – and spend a lot of our time thinking about ways to make our customers’ lives easier and their businesses perform better.
Read about our customers’ experiences and about the technology behind our utilities industry solutions in our resources library.
Utilities for SAP Resources
Redefining Customer Service for Utilities
Four key characteristics utility companies are adopting to drive revenue and customer service.
AI, Digital Engagement & Revinventing Utilities Services
AI, digital engagement and the re-invention of utilities’ customer services.
Pepco Holdings Customer Case Study
How Pepco Holdings solved their late invoicing problem with a simple SAP add-on tool.
Why Companies Choose BDEx
16 reasons why you should choose the BDEx suite to improve service and reduce exceptions.
Tacoma Public Utilities Case Study
Learn how a major US utilities organization reduces exceptions by 70% in one week.
Accelerating Customer Excellence
Improving exception management process & reducing cost in utilities running SAP.
Business Transformation at American Water
Leveraging SAP exception management software in business transformation initiatives.
Reducing Utilities Billing Exceptions by 50%
How a major US utility deployed the BDEx Customer Centric Hub to address billing issues.