Integrate SAP into enterprise-wide change management workflows
ServiceNow’s SaaS-based workflow management platform is rapidly becoming the new de facto standard for enterprise ITSM. ActiveControl includes an out-of-the-box ServiceNow integration (available as a free download from the ServiceNow Store) which eliminates rekeying and manual effort by automatically updating ServiceNow tickets whenever the status of an SAP development changes. ActiveControl’s ServiceNow integration adds more speed, accuracy and governance to your SAP change and release process, and helps reduce risk, effort and cost even further.
With this Integration You Can…
Approve SAP Development from ServiceNow
As soon as a change request has been approved in ServiceNow the integration with ActiveControl will cause a corresponding ‘Business Task’ to be created, so that your SAP developers are set up and ready to go without delay. Transports associated with that requirement can all be associated with the ActiveControl Business Task for easier tracking. You can even use ServiceNow to trigger actions (e.g. transport deployments) in SAP via ActiveControl.
Automatically Update SAP-related ServiceNow Tickets
ActiveControl constantly keeps ServiceNow tickets updated with the latest status of related SAP developments, for example when unit testing is complete, when peer reviews are underway or when transports are ready for promotion to the next system in the landscape. No re-keying is necessary, saving everyone time and reducing the potential for error or missed updates.
Use One Enterprise-wide
ITSM Platform
Firms are striving to bring together ITSM and software requirements management into a common platform for more transparency, automation and efficiency. But you can’t have a truly effective consolidated workflow with SAP on the outside. ActiveControl’s ServiceNow integration maximizes your investment and gives business users the visibility they need without asking them to learn new tools.
How Does it Work?
ActiveControl automatically updates ServiceNow tickets when the status of corresponding Business Tasks (and related transports) changes, so that the requirement owner can see a realtime view of exactly how far their request has progressed.
Benefits of ActiveControl &
ServiceNow Integration
Automation can transform the way SAP systems are maintained, adapted and improved. Connecting SAP change control software with ServiceNow provides even more speed, transparency and efficiency, with less risk of errors.
Increase agility; reduce time to market
An integrated tool chain allows you to align SAP systems more closely with business requirements, and supports agile and DevOps approaches. Define, manage, execute and monitor change without the common bottlenecks created by an isolated SAP landscape, so that you can deliver differentiating innovation faster and more effectively than ever.
Unlock the Next Generation of SAP Automation Technology
The tools to support your business strategy could be in place in a matter of days. Why wait?
